Frequently Asked Questions
- IS THIS A SECURE WEBSITE?
Yes. This is a verified secure website with Safe Checkout (providing a secure checkout with SSL encryption).
- WHAT SHIPPING DO YOU USE?
Our Prints ship worldwide via USPS, UPS, and FedEx. Average shipping costs are specified in the chart below. But don't worry, you can always select "Standard Shipping" during check-out and I will cover the cost of your shipping as a "thank you" for your interest in my artwork.
- WHAT IS YOUR RETURN POLICY?
Since our business is so small, we cannot afford to accept returns at this time, all sales are final. We do our best to ensure all orders are carefully packaged and arrive safely at their destination. If your Prints do arrive damaged, please keep all packaging and contact SUPPORT@BAYPHOTO.COM. If your Original Art or Oddities purchase arrives damaged, please contact the artist directly at Charles.E.Zacherl@gmail.com.
- HOW DO I FIND OUT ABOUT UPCOMING SALES?
All current sales will either be announced on the banner across the top of my home page or reflect in the listed prices directly. You can find out about future sales by signing up for our newsletter or by contacting me directly at Charles.E.Zacherl@gmail.com
- HOW DO I KEEP UP TO DATE WITH NEW RELEASES, ANNOUNCEMENTS, & EVENTS?
Keep up to date by signing up for our newsletter, visiting my blog, or contacting me directly at Charles.E.Zacherl@gmail.com
- WHAT IS A TRUSTED ART SELLER?
The presence of the TRUSTED ART SELLER badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art. It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked.